Operational Evaluation
Once the sale has been made and the customer has voted with his wallet to become your guest, Management’s responsibility is to
make sure that this does not become a one time event and that the hotel captures the maximum amount of revenue and realizes the greatest profit. Mankarios Partnership’
experience, over a wind range of hotel locations and types, gives its executives the needed skill sets to ensure that management is on course.
Effectiveness and Opportunities to Increase Revenue Capture
Mankarios Partnership’s experience allows its team to credibly challenge hotel managers to be creative in providing revenue
capture opportunities. Weather this is through creative menu items, selling techniques or targeted room rate structure, ideas are presented to the management
team in such a way as to be readily adopted by them.
Employee Productivity and FTE Control
The most expensive component of a hotel cost structure is labor. While labor rates are driven by the market, productivity is
driven by effective daily management. Mankarios Partnership’s experienced executives know what standards are realistically achievable and are able to communicate this
effectively to the hotel managers.
Expense Control
A certain level of expense is required to provide and support the expected guest experience. After this point,
expense may be for the benefit of the brand or management company, not to benefit the owner’s bottom line. Mankarios Partnership’s executives evaluate each
line item to ensure that it is accruing to the benefit of the hotel owner, allowing for maximum margins and profitability. |